Husband and wife team Tony and Becky Fazzini agree customer service and hospitality have always been a cornerstone of their restaurant Michael Anthony’s Cucina Italiana. “We believe people dine out to create memories. That is why we’re all about knowing your name, knowing your favorite wine, your favorite table and meeting expectations. I met a gentleman fifteen years ago who was a former Chairman of the Board of Trustees of the Culinary Institute of America named Walter Conti. Walt said if you can implement these four things, your restaurant will be successful: quality food, quality service, high-end hospitality, and warm and inviting. You want your guests to be treated royally and every detail attended to…that is why Becky is the boss!” says Tony, whose parents came from Ascoli-Piceno in the Marche and Sciacca in Sicily – he is third-generation Italian. They rely on their team of professionals to make sure everything is as perfect as they can make it.